Helpful Information for Families, Veterans & Caregivers
Finding the right in-home care can raise many questions. One On One Senior Care provides practical resources to help families, veterans, caregivers, and professional referral partners better understand care options, prepare for transitions, and take the next steps toward arranging non-medical home care.
Getting Started
How to Request In-Home Care
Whether you need care for yourself or a loved one, the first step is to discuss your needs with our team. We can help you understand available services, care schedules, payment options, and the next steps for arranging care.
Veterans Care
Eligible veterans may qualify for VA-authorized Homemaker/Home Health Aide services. Our team can help veterans and families understand the referral and authorization process and coordinate services once authorization is received.
VA eligibility, coverage, and authorized care hours are determined by the applicable VA program based on eligibility and care needs.
Hospital Discharge & Transitional Care
Returning home after a hospital or rehabilitation stay can require additional support. Our team may be able to provide same-day assessments, hourly, overnight, or 24-hour non-medical care, depending on the client’s needs and applicable arrangements or authorization.
Professional Referrals
Hospitals, case managers, social workers, VA professionals, rehabilitation facilities, assisted living communities, hospice organizations, home health agencies, physicians’ offices, and community organizations can refer clients who may benefit from non-medical in-home support.
Helpful Care Checklists
Hospital Discharge Checklist
Before returning home after a hospital stay, families may want to confirm:
- Discharge date and transportation arrangements
- The home is prepared for the client’s return
- Walkways and common areas are free of obvious hazards
- Personal care and mobility needs have been considered
- Follow-up appointments are scheduled
- Meals and basic household needs are prepared
- Home health, hospice, PT, OT, or speech services are coordinated when applicable
- Family members understand the client’s expected care needs
- Non-medical home care has been arranged if needed
Returning Home After Rehabilitation
Preparing the home before discharge can make the transition easier.
- Prepare the bedroom and primary living areas
- Clear walkways and remove obvious trip hazards
- Make frequently used items easy to reach
- Arrange assistance with bathing, dressing, toileting, and mobility if needed
- Prepare meals and basic household supplies
- Confirm follow-up appointments
- Arrange transportation or appointment escorts when needed
- Determine whether hourly, overnight, or 24-hour support may be appropriate
- Confirm any other care providers involved in the client’s recovery
Fall-Prevention Checklist
Simple changes can help make the home safer for older adults and individuals with mobility concerns.
- Keep hallways, stairs, and walkways clear
- Remove loose rugs and unnecessary clutter
- Improve lighting in frequently used areas
- Keep commonly used items within easy reach
- Keep bathroom areas dry and accessible
- Use recommended mobility or safety equipment
- Encourage safe and appropriate footwear
- Keep pathways to bedrooms and bathrooms clear
- Arrange supervision or mobility assistance when needed
Long-Term Care Insurance Checklist
If you are considering using long-term care insurance for home care, you may want to:
- Locate your current policy
- Confirm whether non-medical home care is covered
- Review daily or monthly benefit limits
- Check for an elimination or waiting period
- Determine whether an assessment or authorization is required
- Ask what documentation is needed
- Confirm the claim or reimbursement process
- Keep copies of submitted documents and communications
Understanding Your Care Options
Hourly Care
Hourly care may be appropriate for individuals who need assistance during specific portions of the day. Care schedules can be arranged around personal care, companionship, meals, transportation, safety supervision, and other non-medical needs.
Overnight Care
Overnight care can provide additional assistance and supervision during nighttime hours for clients who may need support while their family members are resting.
24-Hour Care
24-hour care provides more consistent support throughout the day and night for individuals who require ongoing assistance or supervision.
The appropriate care schedule depends on individual needs, availability, applicable authorization, and other circumstances. Our team can help you discuss available care options.
Our Caregiver Standards
One On One Senior Care is committed to providing dependable, compassionate support through experienced caregivers and Certified CNAs.
Our caregivers provide non-medical personal care, companionship, supervision, and assistance with everyday activities. Specific qualifications, screening procedures, and assignment requirements may vary based on the position, client needs, and care setting.
Senior Resources
Area Agency on Aging of Southern Alabama (AAASA)
Provides information and assistance for older adults, caregivers, and families across Southwest Alabama, including the Mobile area.
Alabama Department of Senior Services (ADSS)
Statewide information on aging programs, senior services, caregiver support, nutrition, transportation, and other resources.
Mobile County Commission – Senior Programs
Local county resources and programs available to older adults in Mobile County.
Veteran Resources
U.S. Department of Veterans Affairs
Official information about VA health care, benefits, eligibility, and services for veterans and their families.
VA Gulf Coast Veterans Health Care System
Provides VA health care and related services to veterans in the Gulf Coast region, including South Alabama.
Alabama Department of Veterans Affairs
State-level assistance and information regarding veterans’ benefits, claims, services, and local Veterans Service Offices.
Caregiver Resources
Alabama Department of Senior Services – Caregiver Support
Information about programs and support available to family caregivers throughout Alabama.
Area Agency on Aging of Southern Alabama
Provides caregiver resources, information, and assistance for families caring for older adults.
National Family Caregiver Support Program
Information about caregiver support services available through Alabama’s aging network.
Community Resources
211 Connects Alabama
A statewide information and referral service that helps individuals and families find local resources for food, housing, transportation, health services, and other community needs.
United Way of Southwest Alabama
Provides and connects individuals and families with community resources and assistance programs in Southwest Alabama.
Mobile County Health Department
Local public health information and community health services for residents of Mobile County.
Frequently Asked Questions
What is non-medical home care?
Do you administer medications?
Do you provide 24-hour care?
Can you help after a hospital discharge?
Do you provide VA-authorized care?
Does every veteran qualify for VA-authorized care?
Do you accept long-term care insurance?
How quickly can care begin?
Do you provide care in assisted living and rehabilitation facilities?
What areas do you serve?
Need Help Finding the Right Care?
Call 251-209-0151
We are available 24/7, including major holidays, to answer questions about non-medical home care and available services.